FAQ

What is the tank like?

The tank is a large fibreglass capsule, approximately 1.5m high with a large, easy to open sliding door.  Inside the tank is a 30cm deep, 25% epsom salt solution that is kept at a constant relaxed skin temperature of 34.5°C.  The density of the solution ensures anyone can & will float effortlessly.  The air in the tank is also maintained at skin temperature so your mind does not sense a difference between your body & the air or water surrounding it.

If you are someone who tends to feel the cold more than others – it’s a good idea to let us know as we can increase the temperature in the tank & in the room.

Do I have to close the lid?

You don’t have to close the lid if you are claustrophobic or worried for any reason. If you leave the lid open, you may feel cooler with the door open, so please let us know if you think you will have the door open and we will monitor the room temperature accordingly.

Many people who are worried that they will feel claustrophobic find that once they are in the tank and see how much space there is and how easy the door is to open/close, they are not worried at all.   When you first get in we recommend you sit down and close and open the door a few times to see how easy it is to help you feel more comfortable.

Do I need to wear bathers?

No, you do not need to wear bathers as you will be floating in complete privacy, much as you would if you had a bath in your own home! We don’t recommend wearing bathers or underwear as these can be uncomfortable and apply pressure to your skin which is detrimental to the tank concept of limiting your sensory distractions.  However, if you are concerned then you could bring along old bathers or old underwear to use.

What if I can’t float or swim?

There is no need to be able to swim as the water is only 25-30cm deep.  Anyone – even those people who say they are unable to float in pools or the ocean can float effortlessly in the tank due to the high concentration of salt & increased density of the water.

If you are afraid of water however it is worth mentioning this at your time of booking.

What do I need to bring?

You only need to bring yourself and any of your personal toiletries/make-up/hairbrush that you may need for after.  If you have come straight from work or physical exercise you might want to bring a fresh change of clothes for afterwards. We do provide towels, body products, earplugs, ear-drops, paw paw ointment.  A hairdryer may be available on request, however if there is someone else floating next-door at the time this may not be possible.

Is the water changed each time?

No, the solution is thoroughly filtered between each client for at least 20 minutes (ample time for the entire solution to pass through the filter at least once) much like a pool or spa would be filtered.  The salt solution contains a large quantity of high quality epsom salts and it would not be viable/possible to change it each time. It is so heavily saturated that it takes a significant amount of time for the all the salt to absorb.  Our water & salt are topped up daily as required.  The entire solution is changed every 10-12 weeks (much more frequently than most float centres).

We test and record the bromine, pH and alkalinity levels in the tank twice daily and adjust as necessary to comply with the relevant regulations governing ‘pools’ and to ensure the health and safety of all our clients.  We send samples of our water off for regular testing to ensure there are no living organisms within the water & are regularly inspected by our Councils Environmental Health Inspector/Representative.

Is there anyone who shouldn’t float?

Anyone suffering from the following is advised not to float for their own safety as well as the safety of all clients:

Epilepsy ~ Extreme low blood pressure ~ Cryptosporidium ~ Contagious disease  or Infectious skin conditions, including infected wounds / skin opening ~ Large open wounds ~ Diarrhoea or Gastroenteritis (Anyone with these sorts of symptoms should not float whilst symptoms persist & for up to 14 days after).

Anyone with the following conditions is advised to check with their health practitioner prior to floating:

Heart condition ~ Asthma ~ Allergies to salts, bromine, magnesium ~ Severe skin conditions (psoriasis, eczema) ~ Mental illness ~ Psychosis ~ Pregnancy.

All clients should be aware that advice from a medical practitioner should be obtained before using the flotation tank after recently suffering an infectious illness.   If you or your health practitioner would like more information, please do not hesitate to email/ call us.

What if I have my period?

For hygiene reasons anyone who is menstruating must take additional precautions when floating & ensure they use appropriate sanitary products (tampons or menstrual cups) to ensure no leakage during their float session as you would do in pool or spa.  However, if you generally experience raised body temperature or stomach cramps then you may wish to reschedule your appointment as you may find it difficult to get comfortable.

Can two people float together?

It is physically possible for two people to float together, but we do not permit more than one person in the tank at a time.  Once you have floated you will realise that the experience is quite personal and worrying about disturbing someone else lying next to you really defeats the purpose of the experience.

What if I don’t like it?

If you are not enjoying your experience in the tank, then you can get out at any time.  If you are at all concerned, then please let us know and we can discuss this with you and suggest alternatives (such as not closing the lid if you are claustrophobic).

How will I know when it’s time to get out?

You can discuss with the person operating the tank for you regarding the sound that you would like whilst in the tank (you may even be able to bring along something of your own on a USB/Ipod or CD – enquire when booking your appointment) & whether you would like no sound to start with, sound the whole way through, etc.  Depending on what you choose, you will be aware of it being time to get out by either the music gently coming back on or turning off.   We also have lights within the tank that we can turn on to indicate to you that it’s time to hop out.

How often should I float?

There are no rules as to how often you should float, however when you start floating, it is ideal if you are able to manage several floats within a fairly short time say one float per week or fortnight for 3-5 sessions.  We know that this isn’t always possible however & most people will find they feel real benefit from even just one float.

For long-term benefits, it is preferable to float regularly (monthly, fortnightly or weekly) to help maintain reduced stress levels,  muscle tension & improve overall well-being rather than using it as a reactionary treatment when stress & tension levels are already high.  The common sense approach that prevention is better than cure also applies to floating.

Is it beneficial to have a massage & float together? If so, which order should I do it in?

A massage/float or float/massage is an amazingly relaxing & rejuvenating experience.  We find that clients who have experienced this combination once will book in again as many of them claim that it is the most relaxing experience they have ever had.  Most clients who experience a float/massage or vice versa leave feeling like they are walking on clouds & even look younger (due to the lack of tension being held in their facial muscles).

Whether to have a massage before or after your float is personal preference – for those who have never floated before the massage is a good way to prepare for the float & we find that first time floaters who have a massage beforehand seem to relax quicker into the tank environment.  For clients with extreme muscular tension, floating first can assist with breaking through the first few layers of tension, allowing the massage therapist to more quickly achieve results.

Either way – it is a wonderful experience & great value when you compare to relaxation treatments at Day Spas or Beauty Therapists.  Especially when you consider that with Private Health Insurance Extras you may be able to claim back part of your massage. (Please mention at time of booking if you need to claim your massage as not all of our massage therapists have Provider Numbers).